Frequently Asked Questions
Guidance for your journey through timeless style.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
How do I ensure I choose the correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, Lighthouse is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and partnerships with fair-trade certified factories.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.